Terms & Conditions
Contents of order cannot be changed less than 48 hours before delivery. Produce is bought for your order a day before, so changing order last minute is not possible.
All of our juice is packaged in glass, this is better for both you and the environment. However, courier orders are all sent in recyclable PET plastic containers.We tried to use glass with courier orders for several months but unfortunately it was too risky and there were breakages. You can also request your local orders to be delivered in plastic but of course, please make sure you recycle every bottle.
If we are using a courier to deliver to you, you must be home for your delivery. Delivery will be before 12 noon and you are required to sign for your parcel. If you are not home and the parcel is returned to our courier’s warehouse, we cannot be held responsible for any damage to the juice/perished juice.
If you agree for your parcel to be left in a specific place with you or with a neighbour, we cannot be held responsible for any damage to your parcel.
We can’t be held responsible for couriers that deliver your package late. We will chase it up for you but we can’t take the blame for something out of our control. We book our couriers for a specific time slot but they can be late due to adverse weather conditions, traffic and breakdowns.
Juices last 3-4 days and must be kept refrigerated at all times. As they are perishable and unpasteurised you need to keep them below 4 degrees right up until consumption. Make sure your fridge is turned down and if you go out, please take a cool bag. We can’t be held responsible for juices that perish because they haven’t been kept properly.
We normally can’t change delivery times less than 48 hours before delivery. We have several deliveries each morning so this would be disruptive. However, please email us if you have any problems and we will see how we can help.
Unpasteurised juices are not recommended for pregnant women or breastfeeding women
All our products are made in a kitchen that handles allergens such as nuts and celery. We cannot be held responsible for any reaction that you may have to nuts or any other ingredients. Please email us before you order if you have any allergies and we will do our best to avoid using anything you are allergic to whilst producing your order.